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Lisboa City Hall has been developing a set of services and features to allow greater proactivity in the different economic agents, to establish a single one stop shop for multiple contacts, as well as circuits with established interlocutors, project managers and make available online forms and a set of specialized information.

It’s ongoing a process of municipal decentralization to local parishes, taking advantage of the close relationship with citizens and an ambitious  administrative simplification process with better efficiency, such as Licenciamento na Hora and Alvará Já.