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Citizen Service

The Municipal Reception Desk of the Lisboa Municipal Council is an integrated multichannel reception service - in person, by telephone, and virtually - designed to respond to the needs of the citizens that work, live, and visit Lisboa, allowing them to address the municipal services through a channel that is most convenient to their availability.

For more information on how and where requests can be done go to “Requests”.

Get to know the opening hours and services done in our
face-to-face services.

• Loja Lisboa - Alcântara
• Loja Lisboa - Baixa
Loja Lisboa - Entrecampos
Loja Lisboa - Lumiar
Loja Lisboa - Marvila
 Iniciativa Lisboa

Useful suggestions:

Before addressing our reception desks, make sure that you have the documentation regarding the matter you wish to handle. Make sure to take your civil and fiscal identification documents.

You can also talk to us by:

• Phone
   (+351 808 20 32 32) or (+351) 218 170 552
   monday to saturday, 8am - 8pm

• Online form